The Defender has published guidelines on how to provide proper legal consultation on cases of violence against women and in the family in Armenian and English.
The guidelines present in details how to answer phone calls, what questions to ask and informs about the provisions of the RA Law on Prevention of Violence Within the Family, Protection of Victims of Violence Within the Family and Restoration of Peace in the Family.
The details are available in the guidelines.
https://bit.ly/2P7L3Pa
https://bit.ly/2Z1SLPv
https://bit.ly/2ZiUzTw
https://bit.ly/2P7xqzA