The department for the protection of civil, socio-economic and cultural rights of the Human Rights Defender of the Republic of Armenia:
- ensures the proper and effective implementation of the powers of the Human Rights Defender in the sphere of protection of civil, socio-economic and cultural rights,
- provides legal advice to citizens on their rights and freedoms, as well as on the legal measures and procedures for the effective protection of those rights and freedoms,
- within its jurisdiction conducts the reception of citizens,
- ensures the procedure of studying and handling the complaints on the violations of civil, socio-economic and cultural rights,
- requires information, explanations and supporting documents from competent state and local self-government bodies and their officials to ensure the procedure of handling complaints,
- reveals and analyzes legislative problems and gaps in the domestic legal acts in the sphere of protection of civil, socio-economic and cultural rights and, if necessary, prepares letters and recommendations addressed to the relevant state bodies,
- studies the international experience in the field of protection of civil, socio-economic and cultural rights, ECHR precedent decisions and other international documents,
- organizes visits to places where there are alleged or factual violations of civil, socio-economic and cultural rights and freedoms,
- participates in meetings and discussions with NGOs and international organizations, representatives of state bodies, international experts and other persons,
- participates in the development of public reports through analysis of the results of the visits and studies and identification of systemic problems,
- within its competence cooperates with state and local self-government bodies and international organizations.